Frequently asked questions

A VPN can help improve your online privacy, protect data in transit, and hide your IP address from the websites you visit. It is useful when browsing the internet, connecting to public Wi-Fi, or accessing online services while traveling. However, a VPN does not prevent every online threat.

A reputable VPN can help protect your internet connection through encryption and other privacy features. Your level of protection depends on the VPN provider, its security practices, and its privacy policy. A VPN does not replace antivirus software or protect against every scam or malicious website.

DWZVPN encrypts your internet connection, helping protect your online privacy and personal data while browsing, streaming or using public Wi-Fi. Keep your device and apps updated, and continue using HTTPS websites. A VPN is one part of staying safe online.

DWZVPN offers a free trial that lets you explore the service before deciding whether to purchase a plan. Check the current offer for details about the trial period, data allowance, supported devices, and applicable terms.

The current Trial is $0 for 10 GB over 30 days, with 3 concurrent devices. It is available intermittently during selected promotional periods only, for eligible new accounts, once per account. Compare plans.

When choosing a VPN, consider your online privacy, connection speed, security features, supported devices, and pricing. Look for a VPN with clear privacy policies, reliable connections, and features that fit your needs, whether you're browsing, streaming, gaming, or using public Wi-Fi.

You should also compare free trials, data limits, and subscription plans before making a decision. Choose a VPN that offers the right balance of security, performance, and affordability.

With DWZVPN, you can explore VPN protection and find a plan that fits your needs and budget.

DWZVPN is a Virtual Private Network (VPN) service designed to help enhance your online privacy and protect your internet connection. It helps mask your IP address and encrypt your internet traffic, adding a layer of protection when browsing the web or connecting to public Wi-Fi.

Whether you're browsing, gaming, or using the internet across your favorite devices, DWZVPN offers a convenient way to explore VPN protection for your everyday online activities.

DWZVPN is designed not to build a history of the websites you visit or the content of your traffic. We don't use browsing activity or traffic content to create advertising profiles, and we never sell personal data. To run and protect the service, we may process limited operational data, such as account status, plan usage, connection times, data-volume counters, and security or diagnostic events. Read our Connection Data summary and full Privacy Policy for details.

DWZVPN is operated by Deeps Wave Technologies Limited, the legal operator responsible for the personal data described in our Privacy Policy. Our Terms of Service are governed by the laws of the Hong Kong Special Administrative Region. For operator details and ways to reach our team, visit our Contact page.

Yes, paid plans bought directly on our website may be eligible for a refund if you request it within 7 calendar days of payment. Typical reasons include changing your mind before the plan is substantially used, a verified technical issue we can't resolve, or a duplicate charge. To request one, email us from your account email with the subject "Refund request" and include your order number. We aim to decide complete requests within 5 business days, and your bank may take another 5 to 10 business days to show the credit. Purchases made through an app store or reseller follow that seller's refund policy.

There's nothing to cancel: DWZVPN plans don't renew automatically unless checkout clearly says otherwise. You can stop using the service at any time, and unused access stays available until your plan expires. See our full Refund Policy.

The 10 GB of free VPN data is a Trial ($0 for 30 days, 3 concurrent devices), given automatically to eligible new accounts. It can only be used once and may be limited by time, data, device, or features. It is available intermittently during selected promotional periods only. When it runs out, continued access requires a paid plan: Standard ($1.99, 300 GB, 3 signed-in devices), Pro ($3.99, unlimited data, 6 signed-in devices), or Ultra ($5.99, unlimited data, 12 signed-in devices). Each paid plan lasts 30 days. Plans don't renew automatically, so you're only charged when you choose to buy. Compare plans.

VPN use is legal in Brazil and many countries around the world. Laws vary by country, so check the rules that apply where you are before using a VPN. Using a VPN does not change your responsibility to follow local law.

Free VPN services may have bandwidth limits, slower connections or privacy trade-offs. DWZVPN lets you compare clear data allowances and device limits before choosing a plan. Read the Privacy Policy and choose the option that fits your needs.

Explore Windows, macOS, Android, iOS and Linux options, plus Chrome and Firefox extensions, on the Download DWZVPN. Check each package's architecture, system requirements and installation instructions before installing. iOS uses IPA distribution; Chrome and Firefox use unpacked or temporary extensions rather than an app-store installation.

Yes. Where VPN use is permitted, you can connect to an available server while traveling to help protect your connection. Check local rules and service availability before you travel.